Revenue & Collections

FINANCE

Thursday, April 23, 2026 — Lewis Thomason accounts receivable overview

$2.1M

Total Overdue AR

all outstanding invoices past due

$487K

180+ Day AR

the problem zone

10

Accounts in Escalation

currently being worked by agents

34%

Recovery Rate (YTD)

% of 180+ day AR collected

180+ Day Overdue Accounts

ClientMatterAmountDaysAttorneyOfficeEscalationLast Agent Action
Baker & AssociatesMedical Malpractice — Johnson$47,500195Jennifer ParkNashvilleTier 1 SentTania-level email sent Apr 15, 2026
Tennessee Valley ConstructionContract Dispute — Phase III$32,000210David ChenNashvilleTier 1 — No ResponseFollow-up reminder sent Apr 18, 2026
Whitfield CorpEmployment Discrimination — Garcia$28,500240Thomas BradleyKnoxvilleTier 2 SentLisa-level email sent Apr 12, 2026
Miller IndustriesWorkers Comp — Henderson$18,500185Mark CastleberryNashvilleNot StartedFlagged as 180+ days on Apr 20, 2026
Volunteer HealthcareMed Mal Defense — Patterson$55,000320Sarah WilliamsKnoxvilleReferred to LegalReferred to collection counsel Apr 5, 2026
Clark Automotive GroupProduct Liability — Reynolds$12,800190Kevin StewartMemphisResponse ReceivedClient requested payment plan Apr 19, 2026
Campbell Real EstateTitle Dispute — Campbell$22,000205Robert DanielsNashvilleTier 1 SentTania-level email sent Apr 16, 2026
Memphis Regional HealthHIPAA Compliance — Investigation$75,000400Lisa NguyenMemphisTier 2 SentLisa-level final notice sent Apr 8, 2026
Pinnacle FinancialSecurities Dispute — Advisory$15,000182Jennifer ParkNashvilleNot StartedCrossed 180-day threshold Apr 21, 2026
Gatlinburg PropertiesPremises Liability — Tourist Injury$8,500195Andrew PattersonSeviervillePayment ArrangedPayment plan confirmed Apr 14, 2026
Cumberland LogisticsTrucking Accident — I-40$42,000265Rachel MontgomeryMemphisTier 1 — No ResponseSecond follow-up sent Apr 17, 2026
Smoky Mountain ResortsSlip & Fall — Lodge Incident$5,200188Andrew PattersonSeviervilleTier 1 SentTania-level email sent Apr 20, 2026
Henderson ManufacturingWorkplace Injury — OSHA$38,000310Thomas BradleyKnoxvilleTier 2 SentLisa-level email sent Apr 10, 2026
Nashville Auto Dealers AssocFranchise Dispute — Advisory$19,500198David ChenNashvilleTier 1 SentTania-level email sent Apr 18, 2026
Southeast Banking CorpRegulatory Compliance Review$67,000355Jennifer ParkNashvilleReferred to LegalReferred to collection counsel Mar 28, 2026

AR Aging Breakdown

Revenue by Office

Nashville
40%

$20,000,000

48 attorneys

Knoxville
30%

$15,000,000

36 attorneys

Memphis
25%

$12,500,000

30 attorneys

Sevierville
5%

$2,500,000

6 attorneys

Top 10 Attorneys by Collected Revenue

AttorneyOfficeBilledCollectedRealization Rate
Jennifer ParkNashville$2,800,000$2,520,00090%
David ChenNashville$2,400,000$2,088,00087%
Sarah WilliamsNashville$2,100,000$1,890,00090%
Thomas BradleyKnoxville$1,950,000$1,716,00088%
Mark CastleberryNashville$1,850,000$1,591,00086%
Lisa NguyenKnoxville$1,700,000$1,530,00090%
Robert DanielsNashville$1,600,000$1,376,00086%
Rachel MontgomeryMemphis$1,500,000$1,350,00090%
Victoria AdamsNashville$1,450,000$1,261,50087%
Kevin StewartMemphis$1,350,000$1,188,00088%

Recent Activity

Collection Tracking Agent flagged Baker & Associates — crossed 180-day threshold

45 min ago

Collection Outreach Agent sent Tier 1 escalation to Baker & Associates ($47,500)

1h ago

Collection Tracking Agent completed daily AR scan — 2 new accounts flagged

2h ago

Collection Outreach Agent response received from Whitfield Corp — payment by May 15

4h ago

Collection Tracking Agent Pinnacle Financial crossed 180-day threshold — $15,000 outstanding

6h ago

Collection Outreach Agent sent Tier 2 final notice to Henderson Manufacturing ($38,000)

10h ago

Collection Tracking Agent generated weekly AR aging report — $2.1M total outstanding

Yesterday

Collection Outreach Agent Clark Automotive requested payment plan — forwarded to billing

2 days ago